1. Introduction

Heart Whispers ("we," "our," or "us") is a wellness application designed exclusively for nurses, caregivers, and healthcare workers. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address and name when you register.
• Profile Data: Role type (e.g., nurse, doctor), shift type, and wellness goals you voluntarily provide.
• Journal Entries: Written reflections and mood tags you create within the app. These are private to you.
• Check-In Data: Emotional wellness check-in scores you submit.
• Usage Data: App features accessed, audio tracks played, and session duration for improving the service.
• Payment Information: Subscription transactions are processed securely by our payment provider. We do not store full card details.

3. How We Use Your Information

• To provide and personalize your wellness experience
• To track your wellness streak and engagement milestones
• To generate AI-powered journal insights (for premium members)
• To send wellness reminders (only if you enable notifications)
• To process subscription payments
• To improve our app features and content

4. Community & Anonymous Features

Community Whispers and Prayer Requests are shared anonymously. We display only a general role label (e.g., "A Nurse") — never your name or email. You control what you share.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Trusted third parties who help us operate the app (e.g., cloud hosting, payment processing, AI services) under strict confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and users' safety.

6. Data Security

We use industry-standard encryption and security practices to protect your data. Journal entries and personal wellness data are stored securely and are only accessible to you. However, no method of transmission over the internet is 100% secure.

7. Health Information Notice

Heart Whispers is a wellness and self-care app, not a medical or clinical tool. The content within the app — including journal prompts, audio tracks, and AI insights — is for general wellness purposes only and does not constitute medical advice, diagnosis, or treatment. We are not a HIPAA-covered entity. Please do not enter protected health information (PHI) about patients or others.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Opt out of non-essential communications

To exercise these rights, contact us at the email below.

9. Children's Privacy

Heart Whispers is not directed to children under 13. We do not knowingly collect data from children under 13. If we become aware of such collection, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at: